TERMS AND CONDITIONS
BLVS Payment Terms, Returns Policy.
Customer agrees to pay for all product purchased through BLVS & be responsible for timely payment of any & all outstanding balances.
BLVS may charge customers payment method for any product purchased & for any additional amount, including shipping & handling, tax, late fee, interest charge, etc, as applicable.
All payments unless otherwise specified must be COD.
Checks that are unpaid due to insufficient funds, stop payment or any other reason shall be subject to a $30 processing fee.
Late payments may incur an interest charge of 1.5% for any calendar month in which payment remains due.
All BLVS product prices may change at any time. This invoice does not provide any sort of price protection for future purchases.
No returns will be accepted without a Return Merchandise Authorization Number from BLVS.
All returns must be coordinated with either your sales rep, or the BLVS returns department.
Returns of Non-Defective STOCK Product
Non-defective stock (standard items we stock, that are not special order) product may be returned for credit or refund on original method of payment within 30 days of its original sale as long as product is in resalable condition & must include original packaging along with accessories, product manual or other paperwork.
BLVS reserves the right to refuse any incomplete or damaged returns. Shipping & Handling costs are non-refundable.
All sales are final after 30 days of purchase. No return for credit will be accepted after 30 days.
Return of defective product.
BLVS warranty obligations vary & are limited to the manufacturer of said product.
DOA bad out of box items:
As a convenience to the buyer and at BLVS sole discretion any DOA item that was purchased within 30 days may be exchanged at no charge to the customer, if the manufacturers policy allows such returns, so long as the customer account is in good standing. However there are certain manufacturers such as Aiphone that will only repair & not replace DOA items.
We always defer to the manufacturer policy.
If manufacturer determines that product is not defective or its inability to function properly was due to user damage or abuse, then customer is responsible to pay BLVS for all charges (shipping) as well as replacement previously given, or if applicable any credit given to buyer shall be reversed.
Any COD customer must pay for all replacements & when manufacturer deems product defective BLVS will issue credit or refund customer with original form of payment.
Product returned for repair:
AS a convenience to and on behalf of the customer, provided customers account is in good standing & at BLVS sole discretion, BLVS may ship product for warranty or any other service to the appropriate manufacturer which may incur any repair, shipping or handling costs will be charged to the customer.
Special Order Items:.
All COD customer requiring any special-order item must prepay for said items & all inbound shipping & handling cost when applicable.
All customer with NET terms are of the understanding that any special-order item will be invoiced upon receipt to BLVS & are not returnable
BLVS reserves the right to apply a 20% restocking fee to any special-order item or to refuse the return of a special-order item
BLVS reserves the right to withhold shipment of any part of an order or to require pre-payment of any given shipment if Customer does not make timely payment(s).
If an account goes past due more than 3 times in a given year. Net Terms may be forfeited and pre-payment required.
Customer will pay and is responsible for all applicable taxes, duties, licenses, excises, and tariffs (taxes) levied upon the sale, purchase or delivery of the Products.
BLVS may require a valid major credit card to be kept on file, reserving the right to charge the credit card on file including applicable finance charges of up to 3% if payment is not received by the date due.